Help Desk Information
Helpdesk hours
Monday to Friday 8:00 to 17:00.
During these hours you are welcome to contact the HelpDesk via telephone, skype, and e-mail. Most customers prefer e-mail, and the automated support ticket platform will keep you notified as your support call is processed by your assigned support consultant. However, we enjoy speaking to our customer base, and you are welcome to submit your support request by phone. One of our support consultants will talk you through your immediate request, or take down a case history.
If your business model operates beyond the hours mentioned above, and you would require standby support during your extended hours of operation, speak to us, we will gladly assist and arrange suitable support during your hours of operation.
You can contact us here...
Telephone: 0861 SBO-HELP (726-4357)
E-mail: support@sbohelp.com
Skype me: sbohelp
For information on our Service Level Agreements, please contact the HelpDesk directly at admin@sbohelp.com
SAP Customer Success Story
JAMES 1:27 TRUST
SAP® Business One Gives Care Management Organization Transparency and Efficiency
"The SAP software enables us to more easily reach and mobilize donors by giving them peace of mind that their money is being well spent. And that's why I have no doubt that SAP Business One can help us meet our long-term goals and needs for providing care to at-risk children."
SBO Helpdesk
Monday to Friday 8:00 to 17:00
Tel: 0861 SBO-HELP (726-4357)
E-mail: support@sbohelp.com
Skype me: sbohelp